The infrastructure your digital core runs on
Liteed Automation Platform is the production-grade foundation we use to build digital-first companies. It provides the building blocks so every engagement starts from working infrastructure, not a blank slate.
Platform walkthrough
What the platform provides
Building a digital-first company requires infrastructure that most teams would otherwise spend months building before getting to the actual product. The Liteed platform provides that infrastructure ready to use, so the work of each engagement starts at a higher level.
- Event Bus -- services emit events, handlers react. The foundation of observable, decoupled workflow execution.
- Event Handlers -- configure what happens when an event fires: call an external API, send a notification, chain multiple steps together.
- Secrets Vault -- versioned, secure storage for credentials and API keys. Referenced in handlers and injected at execution time.
- Auth and IAM -- authentication, organizations, roles, and scoped access built in from the start.
- Forms -- organization-scoped custom forms with structured JSON definitions. Submissions emit events and feed directly into workflows.
- Microservice architecture -- independently deployable services communicating through HTTP and events. Easy to extend.
- Extendable UI framework -- a UI shell with reusable components, editors, and data grids that new products can be built on top of.
Products built on the platform
The platform is not just infrastructure for client work. Liteed products run on it too, which means everything we build for clients is field-tested in production.
- Liteed Chatbot -- AI web widget for customer communication, lead capture, and support. Trained on your content, integrated with your workflows. Learn more
- Liteed Advisor -- structured advisory layer for teams: guidance, task tracking, goal setting, and real-time chat with an AI that knows the business context. Learn more
- Liteed ITS -- event-driven issue tracking with SLA policies, escalation automation, and deep integration through the Event Bus. Learn more
Deployment options
The platform runs wherever it needs to run.
- SaaS -- hosted at ai.liteed.com, available immediately, no infrastructure required.
- Cloud -- deployed into your cloud environment, integrated with your existing infrastructure.
- On-premise -- deployed behind your firewall for full data and compliance control.
Documentation
The platform documentation covers the technical details: events, event handlers, selectors, authentication, forms, and configuration.