About Liteed

Liteed Limited is a provider of business process automation solutions, focused on helping organizations streamline their operations. Our platform is designed with extendable microservices, enabling the creation of custom modules and user interfaces to automate various business processes.

Although based in Hong Kong, Liteed operates globally. As a digital-first company committed to enabling digital transformation, we do not maintain a physical office. We are a dynamic and growing startup, and we see Hong Kong as a strategic gateway between East and West. In the future, we plan to establish a physical office in Hong Kong to further strengthen our regional presence.

Products

  • Liteed Advisor: An intelligent advisory platform that delivers daily, personalized business insights and helps teams reach strategic goals.
    • Daily advice that adapts to your context and activity
    • Progress log to build momentum and reflect on outcomes
    • Team collaboration and shared context
    • Realtime chat with the advisor
    Learn more: Advisor Product Overview, Advisor Docs.
  • Liteed Chatbot: A lightweight website chat widget that answers visitor questions using your content and automates lead capture.
    • Easy install with a single script snippet
    • Streaming responses and session review in the dashboard
    • Actions: prompt suggestions, open links, request contacts, request callback, custom forms
    • Host-controlled UI via browser events, minimal HTTP and WebSocket API
    • Versioned delivery, allowed origins, light/dark/auto themes, multi-language
    Learn more: Chatbot Product Overview, Chatbot Docs, User Manual.
  • Liteed Automation Platform: A multi-tenant foundation that powers our products and your automations.
    • Auth and IAM with roles and scoped access
    • Event Bus with Event Handlers to connect services and CRMs
    • Secrets Vault for secure, versioned storage of API keys and credentials
    • Extendable microservice architecture and shared UI framework
    • Works for SaaS, cloud, and on-premise scenarios
    Learn more: Platform Overview, Platform Docs, User Manual.