LÍteed

Incident runbook automation

One button to start a structured incident: war room, roles, timeline, updates, and postmortem tasks. Reduce chaos and improve recovery.

  • War room channel and roles created automatically
  • Timeline and status update templates
  • Postmortem tasks and follow-up tracking

Who it targets

  • SaaS teams with uptime expectations
  • CTOs who want better incident execution without enterprise tooling
  • Engineering teams using Slack or Teams plus Jira

Pain it solves

  • Incidents start with chaos and unclear leadership
  • Status updates are inconsistent or missing
  • No reliable timeline for postmortems
  • Follow-ups are not tracked, incidents repeat

Business process flow

  • Trigger: incident button, command, or webhook from alerts
  • Create: war room channel, roles, owners, and checklist
  • Capture: timeline entries and key decisions
  • Communicate: status update templates and cadence
  • Close: postmortem doc and Jira tasks for action items
  • Report: MTTA, MTTR, and action item completion

Integrations

  • Chat: Slack or Teams
  • Tasks: Jira, Linear, or GitHub Issues
  • Docs: Google Docs or Microsoft 365
  • Optional: alert webhooks from monitoring you already use

What we deliver

  • Incident command flow and runbook
  • Automated war room setup and role assignment
  • Timeline capture and postmortem templates
  • Action item task creation and tracking
  • Audit trail of decisions and actions